Frequently Asked Questions
Everything you need to know about your INAIRSPACE experience.
What is the typical shipping timeframe for my order?
We process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, and you will receive a tracking number via email as soon as your package departs our warehouse.
What is your return policy for electronic items?
We offer a 30-day return policy for all electronics. Items must be in their original packaging, including all accessories and manuals, to qualify for a full refund or exchange.
Do INAIRSPACE products come with a warranty?
Yes, all our hardware and electronic devices come with a one-year limited manufacturer's warranty that covers defects in materials and workmanship under normal use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are secured with industry-standard SSL encryption.
How can I track my package after it has shipped?
Once your order is shipped, you will receive an email with a unique tracking link. You can also log into your INAIRSPACE account and view your order history to see real-time updates from the carrier.
Are your products compatible with international voltage standards?
Most of our electronics are dual-voltage (110V-240V), but we recommend checking the 'Technical Specifications' section on the specific product page to ensure compatibility with your local power grid.